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BRADLEY COUNSELING CENTER IS OPEN AND ACCEPTING NEW CLIENTS FOR TELETHERAPY! Call 847-356-3322 to schedule an appointment!
Bradley Counseling Center provides various outpatient services to the Lake Villa and surrounding communities, including our satellite office in Gurnee. Our staff is made up of mental health professionals with various degrees, specialty areas, and levels of licensure. In addition, we are nationally accredited by the American Psychological Association as a training site for doctoral level interns in clinical psychology and we offer other internship opportunities for students pursuing a master’s degree within the human services field. All of our therapists work to collaboratively to understand your unique situation and help you identify ways to achieve your goals for a balanced life.
As a part of Allendale Association, we have access to an array of resources which has enabled us to pursue excellence and innovation in the care, education, treatment and advocacy for children, youth and their families. One such innovation is our REStArTSM (Relational Re-Enactment Systems Approach to Treatment) model which is an evidenced-based comprehensive systems-approach to treatment with youth who struggle with emotional, behavioral, and mental health challenges.
Bradley Counseling Center therapists have a broad range of experience and are able to help you with many of life’s challenges, including:
Services are provided to children, adolescents and adults and include:
In-home or in-school therapy is also available for youth with Medicaid who are unable to meet in the office.
Bradley Counseling Center is still accepting new clients during the COVID-19 pandemic. All therapy services are available via video or phone during the COVID-19 pandemic. Testing and anger management evaluations will resume as soon as it is safe to have face-to-face meetings. If you have questions, please give us a call, and you can also see some of the frequently asked questions below.
Call us at 847-356-3322 to Schedule an Appointment at one of our Locations:
Lake Villa: 420 W. Grand Avenue, Lake Villa, IL 60046
Gurnee: 5465 W. Grand Avenue, Suite 101, Gurnee, IL 60031
Outpatient Counseling Hours:
Monday-Thursday – 9:00 a.m. – 9:00 p.m.
Friday – 9:00 a.m. – 5:00 p.m.
FAQ Related to Teletherapy during COVID-19:
Will my insurance cover teletherapy?
Yes, most insurance companies are covering teletherapy the same way that they were covering in-office therapy. Our intake staff can answer questions about coverage.
How do I know that my session is still private?
The platform used by your therapist, Go To Meeting, is compliant with HIPAA standards regarding privacy.
I’m not very good with technology. What if I don’t use the app correctly?
Your therapist will provide you with a link that simply requires you to click on it. It can be opened through your internet browser with no app download required. There is also a phone number that you can use if you’re not comfortable with using video for therapy. You can also ask that your therapist call you at the start of the first meeting so that you’re on the phone with them as you get the process started. Our therapists have experience using this form of teletherapy and can work with you to problem-solve if you run into issues during the session.
What about privacy in my house? My teenagers don’t want to talk to someone if they know I’m in the other room.
The platform we use has a “chat” option so clients can use that to write messages that they don’t want to say out loud.
Even though we all have to stay home, I still have a lot going on. When will therapy be scheduled?
The intake staff will schedule you with a therapist who is available at the time that you are. The time that your offered will be your regular therapy appointment week-to-week unless you and your therapist decide otherwise.
Additional FAQs Regarding Therapy at Bradley Counseling Center
What should I expect when I call?
We will gather information about your reasons for seeking services in order to determine how we can best meet your needs. This will also allow your therapist to prepare for their first meeting with you. Additionally, we will collect your insurance benefit information and discuss payment options. Finally, we will discuss your scheduling needs and availability for appointments.
How much does it cost?
Bradley Counseling Center is an “in network” provider with several commercial insurance companies and is also Illinois Medicaid certified provider for youth under age 18.
Costs of services are based on your individual insurance coverage (including deductible and co-pays) and may vary according to the service provided i.e. therapy, psychological testing, groups, etc. Our client account specialists will assist you in verifying your insurance benefits as well as determining if you have a co-pay and how much it is.
Self-pay options are also available, and can be discussed further upon request. For qualifying families, fees may be reduced according to a sliding scale. All fees are due at the time of service. We accept all forms of payment including cash, checks, credit cards, as well as HSA and flexible spending cards.
What happens at the first appointment?
In the first appointment, client rights and treatment consents will be reviewed to help you more fully understand the therapy process. A clinical assessment will be conducted integrating information gathered at the initial intake phone call. From that, an individualized treatment plan will be developed between you and your therapist which shall reflect a shared understanding of your identified goals for treatment.
Your therapist will meet with you at a regularly scheduled time, which will be discussed during the intake call and in your first session. Sessions are typically 45-60 minutes where you and your therapist will work together on reviewing and achieving your treatment goals. There may be times in which the therapist may meet with parents separately for youth under 18, meet individually with the youth or work more as a family depending on your identified needs.
View our message from the Director regarding Coronavirus (COVID-19).